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Crisis Help: Africa

If you’re in crisis right now, you’re not alone. Help is available immediately, confidentially, and without judgment.

This page connects you to crisis resources across Africa.


⚠️ Content note: This page discusses suicide, abuse, self-harm, and violence.


Other Countries](#other-african-countries)

Section titled “Other Countries](#other-african-countries)”

SOS Psychologique

  • Phone: 0800-00-10-18 (free)
  • Psychological support

Emergency Services

  • Emergency: 14 (civil protection)
  • Police: 17
  • Medical: 115

Ministry of Health Mental Health Hotline

  • Phone: 16328 (General Secretariat of Mental Health and Addiction Treatment)
  • Round-the-clock psychological support (verified June 2026; call costs not confirmed)

Note: Egypt has no independent suicide-prevention NGO line in the Befrienders model — Befrienders Cairo closed around 2005. The Ministry of Health line above is the national option.

National Council for Childhood and Motherhood Hotline

  • Phone: 16000
  • Child protection and abuse reporting only

For mental health crisis:

  • Call 16328, contact emergency services (122), or go to the nearest hospital emergency department

Emergency Services

  • Emergency: 122
  • Police: 122
  • Ambulance: 123

Limited formal crisis services currently available due to ongoing conflict

Emergency Services

  • Police: 1515
  • Ambulance: 1515
  • Contact local hospitals directly for mental health emergencies

SOS Help (English-speaking)

  • Phone: (0537) 76-06-04
  • Hours: 24/7
  • Based in Rabat

Maroc Écoute (Domestic Violence)

  • Phone: 8350 (free, 24/7)

Emergency Services

  • Emergency: 15
  • Police: 19

SOS Tunis

  • Phone: (71) 783-888
  • Mental health support

Emergency Services

  • Emergency: 190
  • Police: 197
  • Medical: 190

Mental Health Authority Helpline

  • Phone: 0800-678-678 (toll-free)
  • Website: https://mha-ghana.com
  • (Number verified against the Mental Health Authority’s site, June 2026; hours not published — confirm when you call)

Domestic Violence & Victim Support Unit (DOVVSU)

  • Phone: 0800-800-900 (toll-free, 24/7)
  • Part of Ghana Police Service

Emergency Services

  • Emergency: 191
  • Police: 191
  • Ambulance: 193

For complete crisis resources in Nigeria, see Crisis Help: Nigeria

Quick Numbers:

  • SURPIN (Suicide Research and Prevention Initiative): 0800 078 7746 (toll-free, 24-hour)
  • She Writes Woman (Women’s Mental Health): 0800 800 2000 (toll-free, 24/7, operating since 2020)
  • National Human Rights Commission: 0700-2255-6472
  • Emergency: 112 or 767

SOS Village d’Enfants Senegal

  • Phone: 800-00-10-10
  • Child protection

Emergency Services

  • Emergency: 17 (police)
  • Medical: 15

Ethiopia Toll-Free Hotline

  • Phone: 952 or 8399
  • Mental health and psychological support
  • Run by Ministry of Health

Emergency Services

  • Emergency: 991
  • Police: 991
  • Medical: 907

Kenya Red Cross Counseling

Befrienders Kenya

Gender Violence Recovery Centre (GVRC)

  • Phone: 0719-63-8006 or 0790-60-0710
  • 24/7 support for gender-based violence

Childline Kenya

  • Phone: 116 (free, 24/7)
  • Child protection

Emergency Services

  • Emergency: 999 or 112
  • Police: 999
  • Ambulance: 999

National Crisis Hotline

  • Phone: 0800-110-555 (toll-free)
  • Mental health support

Emergency Services

  • Emergency: 112 or 999
  • Police: 112
  • Ambulance: 114

Mental Health Uganda

Uganda Women’s Network (UWONET)

  • Phone: 0800-20-00-01 (toll-free)
  • Gender-based violence support

Samaritans Uganda

  • Phone: (031) 2-200-044

Emergency Services

  • Emergency: 999 or 112
  • Police: 999
  • Ambulance: 911

Lifeline Botswana

Gender-Based Violence Hotline

  • Phone: 1499 (toll-free, 24/7)

Emergency Services

  • Emergency: 999
  • Police: 999
  • Ambulance: 997

LifeLine/ChildLine Namibia

Women’s Action for Development (WAD)

  • Phone: (061) 236-9696
  • Gender-based violence support

Emergency Services

  • Emergency: 10111
  • Police: 10111
  • Ambulance: 211-111

For complete crisis resources in South Africa, see Crisis Help: South Africa

Quick Numbers:

  • SADAG: 0800-567-567 (toll-free, 8am-8pm)
  • Suicide Crisis Line: 0800-456-789 (24/7)
  • LifeLine South Africa: 0861-322-322 (24/7)
  • Childline: 116 (free, 24/7)
  • GBV Command Centre: 0800-428-428 (toll-free, 24/7)
  • Emergency: 10111 or 112

Samaritans Bulawayo

  • Phone: +263 9 65000
  • Hours: 24/7 (per Befrienders Worldwide, June 2026)

Friendship Bench National Helpline

  • Phone: 0808 4116 (Mon–Fri 8am–5pm)

Childline Zimbabwe

  • Phone: 116 (free, 24/7)

Adult Rape Clinic (ARC)

  • Phone: (024) 2-773-388
  • Sexual violence support

Emergency Services

  • Emergency: 999 or 112
  • Police: 995
  • Ambulance: 994

Porte Ouverte (Open Door)

  • Phone: (237) 233-472-046
  • Mental health support

Emergency Services

  • Emergency: 117 (police)
  • Medical: 119

Centre Médical Bondeko

  • Phone: +243-85-131-3131
  • Mental health services in Kinshasa

Emergency Services

  • Emergency: 112 or 113
  • Police: 112

Many African countries are developing mental health services and crisis lines. Resources may be limited or emergent.

General guidance:

  • Contact local hospitals or health centers for mental health emergencies
  • Reach out to religious or community organizations that provide counseling
  • International organizations (Red Cross, MSF) may provide crisis support in some areas
  • Befrienders Worldwide (https://befrienders.org) lists additional African contacts

  • Working to improve mental health services continent-wide

Important Context for African Crisis Services

Section titled “Important Context for African Crisis Services”

Mental health crisis services vary significantly across Africa:

  • Urban areas generally have better access to services
  • Rural/remote areas may have limited or no formal crisis services
  • Conflict zones may have interrupted services
  • Resource limitations mean not all services operate 24/7

Many services operate in:

  • English (particularly East/Southern Africa)
  • French (particularly West/Central Africa)
  • Arabic (North Africa)
  • Local languages (varies by country)

Ask if multilingual support is available.

  • Toll-free numbers (often starting with 0800) are free
  • Other numbers may charge standard call rates
  • Mobile minutes may apply for non-toll-free numbers
  • Mental health stigma remains significant in many communities
  • Traditional healers and religious leaders often provide support
  • Family and community support networks are vital
  • Some services integrate traditional and Western approaches
  • Add country code (varies by nation)
  • Toll-free numbers typically don’t work internationally
  • Consider WhatsApp services where available

When formal crisis services are limited:

  • Religious organizations (churches, mosques, temples)
  • Traditional community leaders
  • Women’s groups and community organizations
  • Youth centers
  • Government hospitals often have psychiatric departments
  • Health centers may offer counseling
  • NGO-run clinics
  • University teaching hospitals
  • Red Cross/Red Crescent societies
  • Médecins Sans Frontières (MSF) in some regions
  • UNHCR for refugees
  • International Rescue Committee
  • Local disability rights organizations
  • Deaf associations and organizations for the blind
  • Organizations serving specific disabilities
  • Search: “[country] disability organization”

Crisis support is just the first step. For ongoing care:

  • Seek follow-up with local mental health services
  • Connect with community support groups
  • Reach out to faith communities if meaningful to you
  • Contact disability organizations for ongoing support
  • Use telemedicine/online therapy where available and affordable


In crisis right now? Call your country’s crisis line or emergency services. Everything else can wait.


Have lived experience or expertise that could strengthen this page? We especially welcome perspectives on models not well represented here, including those from the Global South and Indigenous communities.

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This page centers disabled people’s expertise and is informed by disabled-led organizing globally. For questions or to suggest additions, see How to Contribute.