Crisis Help: Indonesia
Jika Anda sedang dalam krisis sekarang, Anda tidak sendirian. Bantuan tersedia segera dan rahasia.
If you’re in crisis right now, you’re not alone. Help is available immediately and confidential.
⚠️ Content note: This page discusses suicide, abuse, self-harm, and violence. If this is overwhelming right now, you can just call the number below. You don’t have to read everything.
🚨 RIGHT NOW: Call This Number
Section titled “🚨 RIGHT NOW: Call This Number”Healing119.id (Layanan Sejiwa — Kementerian Kesehatan)
Section titled “Healing119.id (Layanan Sejiwa — Kementerian Kesehatan)”Phone: Call 119, then press extension 8
Online: chat/voice at healing119.id (includes WhatsApp)
Hours: 24/7
Run by: Ministry of Health (Kementerian Kesehatan)
Languages: Bahasa Indonesia
What happens:
- Government mental-health and suicide-prevention line
- Trained responders
- Confidential
“119” on its own is Indonesia’s national medical-emergency line; pressing extension 8 routes you to mental-health support.
Other Crisis Options (Choose What Works for You)
Section titled “Other Crisis Options (Choose What Works for You)”Mental Health Crisis
Section titled “Mental Health Crisis”Healing119.id (Kemenkes): call 119 ext. 8 (24/7)
- Government mental-health support
RSCM (Hospital) Mental Health Unit: 021-391-3000 (Jakarta)
- Government hospital services
Local health centers: Available nationwide
Suicidal Thoughts
Section titled “Suicidal Thoughts”Healing119.id (Kemenkes): call 119 ext. 8 (24/7)
- Suicide prevention
Hospital psychiatric units: Major cities
Abuse or Violence
Section titled “Abuse or Violence”Domestic Violence:
- Komnas Perempuan (National Commission on Violence Against Women): 021-3920959
- Rumah Sakit Cipto Mangunkusumo (RSCM): 021-391-3000
- Local police (POLDA)
Sexual Abuse:
- RSCM Emergency: 021-391-3000
- Komnas Perempuan: 021-3920959
- Local hospitals with sexual assault units
Child Abuse:
- KPAI (Child Protection Commission): 021-31906655
- Local social services
Youth Crisis
Section titled “Youth Crisis”Telp Teman Sejiwa: (021) 7588-8888 (24/7)
- Support for young people
Youth organizations: Local NGOs
LGBTQ+ Crisis
Section titled “LGBTQ+ Crisis”Telp Teman Sejiwa: (021) 7588-8888
- Support for LGBTQ+ people (confidential)
Note: Same-sex relationships are legally restricted in Indonesia. Crisis services provide confidential support.
LGBT organizations: Local groups (support varies by region)
Disability-Specific Crisis Support
Section titled “Disability-Specific Crisis Support”Perhimpunan Penyandang Disabilitas Indonesia (Persatuan): 021-573-5353
- Support and advocacy
Local disability organizations: Major cities
Substance Use Crisis
Section titled “Substance Use Crisis”Telp Teman Sejiwa: (021) 7588-8888
- Substance use information and support
BNN (National Narcotics Board): 021-570-1919
By Region
Section titled “By Region”Jakarta/Jawa:
- Telp Teman Sejiwa: (021) 7588-8888
- RSCM: 021-391-3000
Sumatera:
- Regional hospitals
- Local health centers
Indonesia timur (Eastern Indonesia):
- Use local health centers
- Regional hospitals
Emergency: Life-Threatening
Section titled “Emergency: Life-Threatening”Immediate life-threatening danger:
- Call 112 for emergency nationwide
- Call 110 for police
- Go to nearest hospital (emergency room)
What to Say When You Call
Section titled “What to Say When You Call”You don’t need perfect words. Just say:
- “Saya dalam krisis” (I’m in crisis)
- “Saya punya pikiran untuk bunuh diri” (I’m thinking about suicide)
- “Saya butuh bicara dengan seseorang” (I need to talk to someone)
Counselors are trained to help.
Accessibility & Contact Methods
Section titled “Accessibility & Contact Methods”For Those Without Phone Access
Section titled “For Those Without Phone Access”- In-person: Telp Teman offices in major cities
- Email: Contact through website
- SMS/Text: Some services via text
For Multiple Languages
Section titled “For Multiple Languages”- Bahasa Indonesia (primary)
- English available
- Regional languages: Ask about support
Rural Areas
Section titled “Rural Areas”- Health centers available nationwide
- Some NGOs have outreach programs
- Call services available from any location
After You Call
Section titled “After You Call”Crisis lines help you get through RIGHT NOW. After that:
Finding Ongoing Support
Section titled “Finding Ongoing Support”Contact:
- Your nearest Pusat Kesehatan Masyarakat (Puskesmas)
- District hospital
- Private hospital in major cities
Mental health professionals:
- Ikatan Dokter Indonesia (Indonesian Medical Association)
- Teaching hospitals
- Private practitioners
Government support:
- Ministry of Health services
- Provincial health departments
Important Information
Section titled “Important Information”Cost and hours vary by service — check each one. The national 119 line is free.
Confidentiality
Section titled “Confidentiality”These lines are confidential. Emergency services are contacted only in cases of immediate, serious risk.
You Can Call Multiple Times
Section titled “You Can Call Multiple Times”Many people use crisis services multiple times. That’s normal.
You’re Not “Sick Enough” to Call
Section titled “You’re Not “Sick Enough” to Call”If you’re asking: “Apakah aku cukup sakit untuk menelepon?” → Ya, kamu cukup. Hubungi.
Related Resources
Section titled “Related Resources”Konfirmasikan setiap nomor dengan layanan sebelum menelepon; data dapat berubah.
Sedang dalam krisis sekarang? Hubungi 119, lalu tekan 8. Semuanya bisa menunggu.
Biaya, kerahasiaan, dan jam layanan berbeda-beda — periksa setiap layanan.
Contribute to This Page
Section titled “Contribute to This Page”Have lived experience or expertise that could strengthen this page? We especially welcome perspectives on models not well represented here, including those from the Global South and Indigenous communities.
This page centers disabled people’s expertise and is informed by disabled-led organizing globally. For questions or to suggest additions, see How to Contribute.